Shawnee Mass Transit District's presence on social media platforms creates a forum for conversations about issues that are important to customers. Social media allows Shawnee Mass Transit District to share information beyond the conventional web experience.
Shawnee Mass Transit Districts use of social media is intended to encourage interaction between the user and Shawnee Mass Transit District and cannot verify or confirm the accuracy of user comments or their compliance with the guidelines outlined here. Shawnee Mass Transit District does not endorse any of the views in comments posted by users.
As a reminder, communications with Shawnee Mass Transit District, whether on social media or in an e-mail or traditional mail, are subject to the Illinois Freedom of Information Act (FOIA). Social media and e-mail interactions are public information, and are subject to disclosure, according to that Act.
Shawnee Mass Transit District recommends that users of social media platforms refrain from including personal information that they wish to remain confidential when interacting with the social media accounts.
In an effort to comply with the Illinois FOIA and other laws, including copyright laws, Shawnee Mass Transit District may seek to limit or remove information from social media platforms. For example, it may limit or remove information pertaining to Shawnee Mass Transit District personnel, whose personal data is generally protected under the Act. Shawnee Mass Transit District takes public comments seriously and will consider comments. Removal of data from a social media platform does not mean that the comments were not given appropriate consideration.
To schedule a ride, simply contact dispatch at 866-577-6278 or Dial 711 for the Hearing Impaired. A dispatcher is standing by to talk with you and discuss your transportation needs. Requests for transportation should be made 24-48 hours in advance.
Let the dispatcher know who, when, where you are and where you’d like to go. Be prepared to let them know how many people will be riding and if you need a return trip.
You’ve done all you need to do! Relax, wait patiently and let us take care of the scheduling. Be ready 15 minutes prior to your scheduled pickup time. Please remember that 2 hour advance notice is required for residential pickup and same day service is not guaranteed.
Enjoy the ride! Our clean fleet of vehicles are well maintained on site via an experienced crew of mechanics and state of the art facility. You can count on us when you need us the most!